Help!!
I was wondering how long it has taken your insurance companies to respond? It has been about 2 1/2 weeks since mine was sent out from Obesity Solutions. My insurance is BCBS HMO. I have called BCBS and they told me it was in review and that it would take from 4 to 6 weeks.
Is that about the norm? I am so anxious and I am so scared that they are going to deny me. thanks for any advise. Lisa
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Mine didn't take too long- I have BCBS hmo too. I was told though, that they were no longer approving WLS after Dec 31 2004. Just so happened that my open enrollment for work is late so my changeover date isn't until July 1 2005, so BCBS said that surgery would be covered up until June 31....
When in doubt--- CALL INSURANCE!!!!!
Good luck to you.
FYI, I am the bariatric coordinator here at our office and when I submit to BC HMO (the policies that are still paying for bypasses) they tell me that it takes 15 working days to approve or deny your surgery. I have learned the hard way that if you don't submit something they require or your pcp's letter is not worded to their liking and they have to ask for additional information, they automatically tack 15 more days onto the approval process...Kind of stinky I think. My advice is to call the preauthorization # on your card and ask for the status of your request. They should be able to tell you if they have everything or are waiting on additional information. Good luck.