About Kenneth's approval

Well, Kenneth called the insurance company again today. After they have given us the run around now for over a month. Asking for additional info, blah blah blah. He got them to call the preapproval dept again and they came back to say "denied". Of course they refused to give a reason over the phone. So he hung up and ending calling them back again. This time the lady called over again to the approval department and they said according to the notes, something was not legible?? She said that his medical history was not legible. Can you believe this, I couldn't help but laugh... This is really crazy. So now instead of them asking for something to be resubmitted they just denied it to be resubmitted. The lady whom has been handling Kenneth's case is not in today (figures). So we will be calling her back Monday to have it all cleared up. Please keep Kenneth in your prayers, maybe even stop by his surgery page to show some love. http://www.obesityhelp.com/morbidobesity/status.phtml?N=k1094180275 Amy

Amy, I am so sorry for what you and Kenneth are going through right now, you will both continue to be in my prayers, and I hope that on Monday you all can get it straightend out. Cathy

Bless his heart!! I am so sorry.. I know you guys are frustrated!! Isn't the bureaucracy of the medical field FABULOUS!!! ARGH. -Tami

DO NOT let him give up on this...it's bull about the illegibility...We all know Dr's can't write...they teach them how to chicken scrat*****ollege You'll be in my prayers!! Love ya !!!! Dee Dee

Give him a big hug from us and tell him we are thinking of him and praying for it to work out right. Hugs, Debra =^..^=

You and your sweet hubby are in my prayers!!! Tell him to give me a call if he needs anything. The hurdles with paperwork are ridiculous and nerve-wrecking!!! Hugs to both of you! Love, Becky

Amy, Hopefully this is just a minor glich. James and I both had to resubmit info before our surgeries were approved. I have my fingers, toes and eyes crossed for Ken HUgs, Tonya

Amy and Kenneth, I am so sorry to hear that Kenneth insurance has not seen the need to assist him in his journey. Please tell him to not give up and keep fighting. Hugs to Kenneth, Bo