Thanks to everyone that came out, what an amazing group!

Oh and there is a support group meeting once a month at Health Central.  I do not know much about it but I know that they do have meetings.  You might check with Dr. Harold's office to see if they are open to all post-ops.  Dr. Harold has invited me to attend but I never have gone since he does not do the DS.  But he is a great guy.

Red

http://www.louharoldmd.com/

My suggestion would be to get a person's name and fax number at your insurance to send it to and then pick up the packet from your surgeon, then fax and fedex it yourself.  I would also ask the insurance company what their document handling processes are.  That may give you a clue where the hold up is.  Many times the packet gets to the insurance company and is sitting in a stack waiting to be scanned into the system.  Once scanned into the system it is routed to the appropriate office or person.  Until it gets scanned into the system it is not officially there.  If this is the case, It is not the fault of your docs office staff nor the insurance company staff -- it is just the system.  I can not know if that is what is going on but offer this as one possibility.  But on the off chance that someone dropped the ball -- you will have it covered --without antagonizing the people whom you want to help you.

Red

Hi ! Are you ging to the suport group tomorrow?

 I wish I could have went Steve but I live in Apopka and just couldn't make it down there.  However, I do plan on attending just as soon as I can and I appreciate your offer for support...don't be surprised if I don't PM you and Kristen out of the blue 

How did the meeting go?  

TTYS!