Lunch breaks

I am supposed to get a full hour for lunch break. As a division head to 120 + people, rarely happens. Today, I put my phone on "at lunch" status and guess what? No one bothered me. For one full hour, I've had the door closed, tooting up a storm, listening to the radio and surfin' the net. I've got about 30 minutes before I drive across town for a meeting, but other than that just have to sign off on three performance reviews and I can go home and snuggle with the cat. I hate to say it, but I ate some of the cheese dip and corn tortilla chips the staff brought and I'm way way sleepy. I wonder if I tell my boss that I'm dumping from the dip she'll let me pass on the meeting and go home? I doubt it. Sux. Especially when my trouble maker in my one office goes around telling people I'm letting them leave early today. Uh, no. I do that for Turkey Day, Christmas, and NYE. If they're lucky (which they are to have me as the head duck) I let most of 'em leave early on Fridays. As long as all the calls are taken and the work is done, they can go home after 4:30. I truly need a nap. dang....

do you get mad if they surf the net all day .. if not.. will you HIRE ME

You know, I don't really care if my staff surfs the web. We're basically divided into three sections and each has their own function, but they are primarily call centers. If no calls are coming through and the work is complete, surf away. Stay off the porn is all I care about. However, I suggest that the type of work we have (filing unemployment claims and everything red tape wise) there is always something to learn. It's my coaching to the Managers to their staffs to get them to learn more is what should be their second thought after getting the work done. "I want to know more about my job because I might want to advance." Then we have those that do not want any more responsibility than answering the phone and take the first part of an unemployment claim. Then I have those ambitious ones tha****ch me, ask me questions, and try to emulate me. I tell them if they do that, they run the risk of being called "direct". It was on my last evaluation as something to work on. Uh, if I'm direct in how to tell someone to do something, but I'm nice about it, at least they're not confused on what to do. Isn't that the point? Oh, I forgot...I work for government... But yeah, move to Oklahoma and I'll give you a crappy job with crappy pay and then teach you my 19 yrs of knowledge. Then you'll promote and leave me. Oh well, we keep the money coming in... However it sux that my job depends on the misfortunes of others. Liz--with a serious headache and hopes of sleeping in on Independence Day