Revision Denied...Again
I'm curious what the vets here think of the new reason. I was sleeved 2 years ago, have gained nearly all the weight back that I lost. Now I'm looking to get the DS, have my sleeve redone (part of it stretched) and have a hiatal hernia fixed.
Here's the reason from Cigna:
The following will continue to be specifically excluded:
? Medical and surgical services to alter appearances or physical changes that are the result of any surgery performed for the management of obesity or clinically severe (morbid) obesity.
? Weight loss programs or treatments, whether prescribed or recommended by a physician or under medical supervision.
Okay, doesn't the first reason sound like they think this is for plastic surgery or something. I mean, the sleeve didn't cause anything that I'm trying to fix.
And the second one just makes no sense because bariatric surgery is covered.
Am I missing something? Of course, I have a call into my surgeon's office. But it took them forever (more than a month) to even get the paperwork submitted when it was all sitting right on their desk, even with me calling and emailing them twice a week. Anywho, is there anything I might be overlooking in this denial? And any suggestions from here? Obviously I'll appeal it again but I really just want my surgeon to call to clarify things. Maybe the codes were wrong? I can't figure this out. Ugh!
Here's the reason from Cigna:
The following will continue to be specifically excluded:
? Medical and surgical services to alter appearances or physical changes that are the result of any surgery performed for the management of obesity or clinically severe (morbid) obesity.
? Weight loss programs or treatments, whether prescribed or recommended by a physician or under medical supervision.
Okay, doesn't the first reason sound like they think this is for plastic surgery or something. I mean, the sleeve didn't cause anything that I'm trying to fix.
And the second one just makes no sense because bariatric surgery is covered.
Am I missing something? Of course, I have a call into my surgeon's office. But it took them forever (more than a month) to even get the paperwork submitted when it was all sitting right on their desk, even with me calling and emailing them twice a week. Anywho, is there anything I might be overlooking in this denial? And any suggestions from here? Obviously I'll appeal it again but I really just want my surgeon to call to clarify things. Maybe the codes were wrong? I can't figure this out. Ugh!