Have you made a USER NAME?
Many people don't realize or won't until they try to access their profile that you must now have a username. This is something new, unless you've just recently made a username, you don't have one yet. If you haven't made a username please take a moment to log out and create one. This can be done easily by following these steps.
***Keep in mind you must have your first and last name you currently use to log in to create your username.***
Make sure you are logged out first:
1. Go here: http://www.obesityhelp.com/login
2. Locate the box that says "Already a member?"
3. Locate the text that says "I am a member, but don't have a username. Click Here" and click on that link.
4. You will then be prompted to enter in your First Name, Last Name, and Password. These areas would be the current log in information that you have been using.
5. You will then also be prompted to enter in a User Name. This is the new part and will be unique to you. So please select the User Name that you would like to have associate with your account. Tip - Your User Name should be what you would want the public to see associated with your account
6. Then click the button that says "Create Username".
You will then need to sign in with your newly made Username and Password, instead of your First Name, Last Name, Password that you used to log in with.
Things to remember:
The user name is NOT what will show up on your profile page or on the message boards. (This will come in future updates) Once you've made your user name you can always change what's viewed from the message board or on your profile by logging into "my account" then going to "general info". Once in the general info area, the name that appears in the first and last name blank is what shows up on your profile and the message boards. You change it here and then "update". This is also where you can change your password by entering it in twice and update.
If you are unable to log in after doing the following please Email us for help.
Amy Williams
Obesityhelp Member Services
***Keep in mind you must have your first and last name you currently use to log in to create your username.***
Make sure you are logged out first:
You will then need to sign in with your newly made Username and Password, instead of your First Name, Last Name, Password that you used to log in with.
Things to remember:
The user name is NOT what will show up on your profile page or on the message boards. (This will come in future updates) Once you've made your user name you can always change what's viewed from the message board or on your profile by logging into "my account" then going to "general info". Once in the general info area, the name that appears in the first and last name blank is what shows up on your profile and the message boards. You change it here and then "update". This is also where you can change your password by entering it in twice and update.
If you are unable to log in after doing the following please Email us for help.
Amy Williams
Obesityhelp Member Services
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