please help me
I talked to a lady named Suzanne at my insurance company and she told me my cast was still under review and i should call my doctor office by next Monday they should know something by then. What my question is should i call back later in the week and see if it is approval yet or just wait till next week and by the way i hate waiting so i have to know something right away please help me. And when i was getting off the phone with her she said good luck when you get the surgery which i think is a very good sign or is it all in my head.
I think you need to walk a fine line w/ regard to calling. Too much and you become a pest (sometimes this can translate to poor service) - too little and you feel out of the loop (or the office forgets about you).
In this case, since they told you a week, I'd wait the week.
The comment at the end did sound hopeful, but don't celebrate until you are sure.
In this case, since they told you a week, I'd wait the week.
The comment at the end did sound hopeful, but don't celebrate until you are sure.