question

trinity1803
on 8/29/08 8:57 am - Frostburg, MD
My doctors office submitted to my insurance for approval for my surgery last Tuesday. When do you think would be a good amount of time to wait and when should I try calling for an update? Should I call my doctor's office or my insurance?
montanadi
on 8/30/08 12:03 am - Sheridan, MT
Hi Trinity,  I would call after a week and check on the status of your pre-authorization.  Call your insurance company.  I did and I found out they needed more info from my PCP, then I called my PCP and had them fax over the needed paperwork.  I liked being involved and informed about the process, it was nervewracking having to wait and not know what was going on. 
Good Luck!!

Diane
scrapper5
on 8/30/08 2:30 am - Burnsville, MN
I called my insurance after a week anf then everyday after that to follow the progress.  Good Luck!

Jennifer
 

 
trinity1803
on 8/30/08 4:49 am - Frostburg, MD
Thank you! I'll call on Tuesday. 
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