Insanity.....venting sorry long x-post
OK info for surgery was submitted to insurance company regarding surgery I was really hoping for the sleeve ,less invasive with close to the same result. I knew it was a long shot when I submitted but I said WTH lets see what happens. Took Aetna 3 weeks to tell me no OK fine I was prepared for that in the same conversation found out I was approved for the Lap-Band.....I didn't want the band so why was that submitted for ?????? The lady at the doctors office knew I was trying for the sleeve first and if denied she was to submit for the bypass not the band and not two procedures at the same time. So then we needed to try to get the bypass approved lady from doctors office says sometimes if you try for too many different procedures they deny you for everything WHAT ....so because you submitted for something I didn't want I now have to worry that when you do submit for what I do want I may not be able to get anything. So I told her let me think about it because I wanted to talk to the woman in the office that started all this mess and submitted for the wrong procedure. I called this morning to see if that lady was there I was told no but by the way we submitted your info for the bypass yesterday. If you could understand the rage that boiled inside of me at that moment if this were a face to face conversation things could have gone badly. Why would she do that so then here's the kicker I asked about our previous conversation just yesterday about possibly being denied for everything because we submitted for so many different things she said the likely hood of that happening was very slim.....then why the HELL did I talk to you for 30 min yesterday about that and you made it seem like such a terrible thing and today it's no big deal.
She's crazy and she's being reckless with my life and the procedure I want to have. I was so frustrated I couldn't even finish my conversation this makes no sense so now I'm at the mercy of Aetna hoping that they will approve me for the RNY and the conversations I've had with them haven't been very reassuring. I am so depleted by this whole process I understand certain criteria have to be met and we have to go through certain steps. But why must we jump through hoops it just shouldn't be this hard. The hard part hasn't even started yet. I'm trying to just let go and let GOD right now because this is extremely stressful. I hate dealing with incompetent people I feel as though you should know your job and do it efficiently. Why do I have to go behind these people and make sure things are done correctly. Oh well all I can do is let the chips fall where they may and if this surgery is for I suppose it will all work out for the best.
Thanks for listening any advice is appreciated just had to get it out.. And if you pray to same one I do please send one up for me that everything goes well.
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