I have a work dillemma
Wow! This is quite a dilemma! I am a Director with the world's largest commercial insurance brokerage firm, and I can definitely understand your struggle. I've been through enough crap over my 30 year career.
Now, as I see it, you have a couple of choices; you can pursue another job inside or outside the company, or you can try some different strategies. Without more specifics, it's a little difficult to more definitively address your concerns, but I'll give you my take based on what you've described.
Bottom line, "blondie" is still your manager, in spite of what the department head said. He brought her in for a reason (ok, for the admin stuff - yeah, whatever!), and there is no indication at this point that she's leaving any time soon. He brought her in, even though you had been doing both jobs, and apparently were doing them well because you got a 20% raise! Make no mistake...the raise had nothing to do with you not getting the promotion. He wanted to bring the other person in. The reason is irrelevant.
Have you tried to share information equally with the department head and "blondie?" Have you tried to show her you've got her back, instead of allowing her to flounder? This doesn't mean you have to "suck up," but you do need to establish trust. Understand, she is not there for you to learn from; she is there to learn from you! She's clearly intimidated and doesn't know how to handle the situation. She's threatened by you! The only way to deal with this is to establish trust. Find out from her how you can help her, and then do it.
Now, if she truly has mental problems, nothing you do will help. She will become suspicious and paranoid with your offer to help. In that case, you'll look good to the department head because you've shown you are a team player because you tried to help her.
Please let me know how things turn out, or if you'd like to discuss further, I am more than happy to help!
Good luck!
Now, as I see it, you have a couple of choices; you can pursue another job inside or outside the company, or you can try some different strategies. Without more specifics, it's a little difficult to more definitively address your concerns, but I'll give you my take based on what you've described.
Bottom line, "blondie" is still your manager, in spite of what the department head said. He brought her in for a reason (ok, for the admin stuff - yeah, whatever!), and there is no indication at this point that she's leaving any time soon. He brought her in, even though you had been doing both jobs, and apparently were doing them well because you got a 20% raise! Make no mistake...the raise had nothing to do with you not getting the promotion. He wanted to bring the other person in. The reason is irrelevant.
Have you tried to share information equally with the department head and "blondie?" Have you tried to show her you've got her back, instead of allowing her to flounder? This doesn't mean you have to "suck up," but you do need to establish trust. Understand, she is not there for you to learn from; she is there to learn from you! She's clearly intimidated and doesn't know how to handle the situation. She's threatened by you! The only way to deal with this is to establish trust. Find out from her how you can help her, and then do it.
Now, if she truly has mental problems, nothing you do will help. She will become suspicious and paranoid with your offer to help. In that case, you'll look good to the department head because you've shown you are a team player because you tried to help her.
Please let me know how things turn out, or if you'd like to discuss further, I am more than happy to help!
Good luck!
Livin’ My Life Like It’s Golden!