Are you a customer service nightmare???

Ok - are you the type mofo to let bad customer service slide - or are you a complainer???

If you are a complainer - do you get ignut?? (looks sideways to Joyce - NO RETELLIN THA CHICKEN STORY LADY!!!!) 

*I* just got off the phone with Starbucks corporate with my complaint about my latest visit.  What had happened was..............

I get a 1lb bag of ground coffee every two weeks or so - love to brew my own at home - I have it budgeted and figured JUST right...... well - last time, lil lady told me to buy my bags on a registered starbucks gift card and I get a free tall beverage.....I love me a mocha light frappacino.... love em even mo when they free!!!  So I get the card, come home, register the mofo - and wait...... till I needed mo coffee.......

So I go to bucks Sunday and get my 1lb, the mofo tells me I get a tall HOT coffee ONLY..... I was like the deal say ANY beverage - he tells me *I* am wrong..... WHATEVER lil mofo!  I took the hot coffee and left..... that shiot been burning me up since Sunday.  I called tonight and reported that shiot..... they mailing me a coupon so I can get my mofoin frap....... I'm going right back to that same one too - on a SUNDAY where I WISH I would see that lil punk azz mofo......

Oh yea - back to the question - so do you let shiot like that slide - or are you the corporate complaint line reporting type?????

Abso-freaking-lutely!  I HATE bad customer service.  I don't give a dayum what your job is, just know your job and do the dayum thing RIGHT!  My friends gave me the title Business Analyst...I'll analyze some shyt and complain when the need arises.  Oh, and don't have some fool on the job **** up durin my TOM...it's on and poppin'...lookin' back I actually feel sorry for their managers.  I ALWAYS go to the top with my complaints!!! LMAO

ETA...Oh and don't let a bytch on the job cop an attitude when she (usually a woman) is supposed to be given me some customer service...  That just burns me up

I let those corporate ******** have it, and their damn associates too. One thing I've learned is that so many of these companies are rolling in the dough that they don't mind throwing you a freebie when some paid by the hour douchebag gives ****ty service.

If this post seems a little irate, it's because I've been sitting in the damn airport forever waiting on a flight that was supposed to be here 4 damn hours ago. Apparently it won't be here till 12:15am, and Southwest airlines is utterly useless.

I think a better question is: How many people in the customer service profession actually ARE bad customers? 

Good point!  Since I worked call centers for over 10 yrs - I am NOT an azz on the phone!  I just let the situation play out - then I write a letter or call the corporate office and calmly explain my issue or whatever - I know it's just a job to those folk - their days are hard enough......

Nothing slides, get me the supervisor, manager, dept head, CEO, patient advocate, corporate compliance, 1-800 numbers, all of that. And after my verbal vent, I always follow up with written correspondence. I provide too high a level of customer service in my professional life, to let that crap ride in my personal life.