Can't see my own profile

So, I've only been gone a few days, and maybe there is a thread for this already that I don't see, but my profile is set to private, and apparently that means to me too. What? I can't see my own profile? Also, when I try to use the site on my phone, I can't "weigh in". I can keep tapping the little icon, but nothing happens. I'm slightly, or more than that, frustrated. Am I doing something wrong? I don't want my profile to be public, but I would like to be able to have access to my own profile. Thanks for any help!

Hi mysty888,

We had a big update a few days ago revamping profiles and as with any launch there has been a few glitches that our Tech Team is working on.

When you say you can't view your profile, can you send us a screen shot of what you do see? Send it to [email protected]

Try logging out and then logging back in?

What device and browser are you using when you can't view your profile?

We are aware of issues with the weight tracker and the Tech Team is working on it.

Thank you for the additional information, it helps me report it to the Tech Team.

Regards,

Kathy

Member Services

Reported issue not being able to view your profile to Tech Team as urgent......

When I click on the buttons at the top (weigh in) it doesn't do anything.

Hi MelissaKay,

We are aware of an issue with the ticker not updating. We hope to have it fixed soon. Thank you for your patience

Regards,

Kathy

Member Services