Fitbit

I just wanted to post to sing the praises of Fitbit's customer service.  I've had my Fitbit Flex for a little over a year.  Today, in the middle of charging, it died, not to be revived.  After using the chat function on the website with a tech, and trying numerous fixes he agreed that it was dead.  I was fully prepared to go buy another one (since I'm now addicted to it).  But, the tech asked for my address and said that they'd send me a replacement in the mail.  Ten minutes later I received an order confirmation and shipping notice and my new Fitbit is on its way, with zero cost to me.  I'm totally amazed at their awesome customer service!! 

That's great!!! Good news to keep in mind. I have a fit bit flex also! I have had it for about 2 and 1/2 months I have it sinked with my fitness pal.

I am so glad to hear your good experience with FitBit.  I have one and ended up dropping it in the lake the other day - unknown to me for about 15 minutes.  My son found it pretty quickly but it's been doing some weird things for me.  I may end up calling them to see if they can give me suggestions on how to dry it out.