Grrrrrr......resizing Avatars for this site is awful. I have photoshop, I resized to exact specs and it still says it is too big. I went to an on-line avatar resizer site and that didn't work either. What gives?

I have an impossible time with this, too, so I upload my picture to photobucket and use the direct link. Voila!! Works like a charm!!

I'll try that and see if it works!

That worked - thanks Laura

Okay, this is strange. The new Avatar is showing up in my profile but the old one is still one here!

I've given up.

Try this, if you still need help let us know we are here to help.  [email protected]

Here is what we have in our Help Section:

 

Add Your Avatar

If you’re just getting started on your journey, it is a great idea to add a photo avatar early on in your journey. Not only will it help the community get to know you and share a little about your personality but it is also a great way to document changes in your journey. Remember to save all your avatars as you change them, they make really fun side by side comparisons!

Go into your “Settings”

Click on the “Avatar” tab

• You are able to upload or link to a hosted photo.
• The image should be in GIF or JPG format.
• The image must be 100 x 100 pixels and the file size should be no larger than 20k.

Photos/Avatars should not contain nudity, violent, offensive, or copyrighted materials. If violations are reported, please note your Photo/Avatar may be removed, and if abuse of the system persists, your account may be deleted. 

Make Your Photo Avatar Friendly

There are a lot of options out there to make your photos Avatar size friendly. We recommend using what you’re most comfortable with.  If you’re completely new to creating an Avatar and would like a suggestion on a free online resource, here is one that some ObesityHelp members utilize.  http://mypictr.com/  It is really easy to use!

5 quick steps to make your Avatar at pictrit

1. Choose your photo file and upload it.
2. Change the size to 100 x 100.
3. Slide the Zoom bar Up or Down to get the look you want.
4. Drag the Yellow Square to  the area you want selected as your avatar.
5. Click the big pictrit button on the right, then look for the “download” link.

After you download the photo to your system, you can then upload it into your ObesityHelp Avatar area!

Yes. I have tried re-sizing on multiple site and it never works for me. Photobucket is the only thing that works for me.

Press F5. Love your new avi!!

Thank you so much for posting this! I was having the same problem and the photobucket solution worked for me too. Thanks!