Avatar photo will not update.

ChillOutWayne
on 4/1/15 12:28 pm
RNY on 03/02/15

I didn't want to clog up the thread section but I can't get this thing figured out. About 5 days ago I uploaded some photos and changed one to be my new avatar picture. It uploaded fine and shows as my photo every time I click on my avatar page thru my profile, however it doesn't show on my actual profile or when I post to threads. I'm thinking I'm missing something simple but can't find it. 

Thanks

 

    

Citizen Kim
on 4/1/15 12:36 pm - Castle Rock, CO

Is it you with a big fish?   Click F5 to refresh

Proud Feminist, Atheist, LGBT friend, and Democratic Socialist

ChillOutWayne
on 4/1/15 12:40 pm
RNY on 03/02/15

It is me with my fish. I'm on my phone so I can't do the F5 trick. I'm gonna feel like an idiot if it's updated and just doesn't show me on my phone. Someone can delete this thread if it shows up as my fish and not my Bears symbol avatar. Sorry about that. 

    

Citizen Kim
on 4/1/15 12:58 pm - Castle Rock, CO

It is most definitely is you with a big fish!   Log out and log in again on your phone

 

Proud Feminist, Atheist, LGBT friend, and Democratic Socialist

ChillOutWayne
on 4/1/15 1:08 pm
RNY on 03/02/15

I tried that twice actually, still shows the Bears symbol for some reason. As long as it's updated I'm fine with that, it'll catch up eventually on my phone I'm sure. Thanks for the help! 

    

Kathy S.
on 4/1/15 2:26 pm - InTheBurbs, XX
RNY on 08/29/04 with

What type of phone are you using? I updated my avatar a few days ago and it's showing on the iPhone.  If you have an iPhone try rebooting the phone.  Hold down the on and off button and the center/bottom control button until you see the apple icon.

Let us know if you still can't see it.

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

ChillOutWayne
on 4/1/15 3:15 pm
RNY on 03/02/15

I am using an HTC One M8 running Android software, as of right now it's still showing my old avatar after another sign in/out and a phone reboot. 

    

Kathy S.
on 4/2/15 1:44 am - InTheBurbs, XX
RNY on 08/29/04 with

Hi Chill, 

I am stumped.....let me run this by our IT Team and see if they have any suggestions....

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

Kathy S.
on 4/1/15 2:20 pm - InTheBurbs, XX
RNY on 08/29/04 with

Hi ChillOutWayne,

Try what we call and hard refresh. ctrl +f5 and see if that helps. If not, let us know at [email protected]

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

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