Technical Help

mia97478
on 1/20/15 5:53 pm

I looked in the help section first but I didn't find what I needed.

I was looking into why I'm not getting alerts from this site and I realized it's because years ago I had signed up here and used this email address. Recently, when I decided to come back to the site I couldn't remember my log in name, so I created a new account. The email account I need for my current profile is stuck on my old profile and since I don't know the log in name, I can't deactivate it.

Help?

Dr. Colin MacColl, Springfield Oregon- pending surgery

   

mia97478
on 1/20/15 6:12 pm

Ok, so through some ingenious  super secret agent ninja skills, I found my old log in name, and I was able to deactivate that account. However, it still won't let me update my email address on this account. Does it take a few days or is there something more I need to do?

.

Dr. Colin MacColl, Springfield Oregon- pending surgery

   

hollykim
on 1/21/15 9:38 am - Nashville, TN
Revision on 03/18/15

send a message to the IT folks. There is a link at the bottom of each page.

 


          

 

Kathy S.
on 1/21/15 10:20 am - InTheBurbs, XX
RNY on 08/29/04 with

Hi mia97478,

We can help! Email us at [email protected]  

HW:330 - GW:150 - MW:118-125

RW:190 - CW:130

mia97478
on 1/21/15 12:52 pm

Email sent. Thanks!

Dr. Colin MacColl, Springfield Oregon- pending surgery

   

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