New Launch of ObesityHelp

cajungirl
on 11/12/13 11:52 pm

Same thing happens to me in a group.

Proximal RNY Lap - 02/21/05

 9 years committed ~  100% EWL and Maintaining

www.dazzlinglashesandbeyond.com

 

Member Services
on 11/13/13 12:03 am - Irvine, CA

Hi Cajungirl,

We've already reported this bug to our IT Team.  They are reviewing it now.

Thanks,
Member Services Team

Member Services
on 11/13/13 12:02 am - Irvine, CA

Hi Brownidgirl,

We apologize for this inconvenience.  We've already reported this bug to IT.  They will review and fix asap.

Thanks,
Member Services Team

BROWNIDGIRL
on 11/13/13 12:06 am - MD

Thank you!

Packers64
on 11/13/13 12:41 am - OH

Don't like it at all!  Take a fine web site and ruin it.  Where is the section for updating my exercise, weight and measure and measurements?

Member Services
on 11/13/13 12:53 am - Irvine, CA

Hi Packers64,

You can find  your Health Tracker by going to MY OH, Health Tracker and all the tabs will be there for updating.

Thank you,

Member Services Team

rj0274
on 11/13/13 12:57 am - TX
Revision on 07/03/13

The new format is very difficult to navigate.  It seems the entire page isn't visible on a desktop  Additionally, it is very difficult to locate the various areas.  I made several attempts to update my "ticker" and my goals, but the website would not capture the changes even after hitting the "save" button and logging out and loggin back into the website.  Very frustrating.

Member Services
on 11/13/13 1:30 am - Irvine, CA

Hello rj0274,

Were you using a laptop or smart device when your updates were not saving? Did you get an error message? What browser and format were you using?

We appreciate the additional information and will report this right away to our Tech Team.

Regards,

Member Services Team

Amy, Daredevil
Extraordinaire

on 11/13/13 1:27 am - Los Angeles, CA
DS on 08/06/13

Another bug: My photos are missing (the ones I marked "private").

*DS with Dr. Ara Keshishian on 08/06/13* SW: 231 CW: 131 GW: 119 * Check out My YouTube Channel: AmysDSJourney *

   

Member Services
on 11/13/13 1:33 am - Irvine, CA

Hi Amy,

We will report this to our Tech Team. Was this on a lap top or smart device? What are you seeing when you try to view them?

Thanks,

Member Services Team

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