New Launch of ObesityHelp

Member Services
on 11/13/13 9:40 am - Irvine, CA

We've launched the new redesign of ObesityHelp.  You can now access OH on your desktop and any mobile device.  The new redesign brought about a new photo system and improved navigation.  It also allows the entire ObesityHelp site to be mobile.

As you cruise OH, if you find any issues (bugs), please let us know at [email protected].  We'll pass them along to our IT Team.

Thanks,
Member Services Team

southernlady5464
on 11/13/13 6:18 am, edited 11/12/13 10:43 pm

First bug...the print on the menu is too close to the background color ESP on my iPhone...can't read it.

Just so you can see what I see:

 

Second bug...the Unmoderated forum isn't listed except in a post which will disappear.

Third...the rollout looks like y'all have the same IT team as the ACA website.

Duodenal Switch (Lap) 01-24-11 | Surgeon: Stephen Boyce | High weight: 250 in 2002 | Surgery weight: 203 | Lowest weight: 121 | Current weight: 135 | Goal weight: 135






   

Member Services
on 11/12/13 11:16 pm - Irvine, CA

We've reported your first bug to our IT Team. 

Your second bug has already been forwarded to our IT Team.  We made a post with a link to the Unmoderated forum.  It is live but the link needs to be added to the drop down menu.

For your third comment, we've also submitted it to IT.

Thanks for pointing out these issues. 

Sincerely,
Member Services Team

Loi T.
on 11/13/13 4:34 am
WLS on 08/12/15

We've addressed both of these issues. Let me know if it's resolved for you. Thanks for the feedback.

OH Developer 
southernlady5464
on 11/13/13 5:51 am

Nope, top issue is still an issue...forwarded another screenshot to the help email adress.

Duodenal Switch (Lap) 01-24-11 | Surgeon: Stephen Boyce | High weight: 250 in 2002 | Surgery weight: 203 | Lowest weight: 121 | Current weight: 135 | Goal weight: 135






   

Amy, Daredevil
Extraordinaire

on 11/12/13 11:19 pm - Los Angeles, CA
DS on 08/06/13

I see that you didn't bother fixing your search feature. I made a suggestion long ago that it would be nice to:

a: be able to search only within a certain forum, and;

b: be able to sort search results by date. 

Any chance that this will ever happen?

*DS with Dr. Ara Keshishian on 08/06/13* SW: 231 CW: 131 GW: 119 * Check out My YouTube Channel: AmysDSJourney *

   

Member Services
on 11/12/13 11:52 pm - Irvine, CA

Hi amylucha,

We will certainly submit your feedback to our IT Team to be able to drill down within the search feature. 

Thanks for letting us know.

Sincerely,
Member Services Team

cajungirl
on 11/12/13 11:38 pm

Half of the time when I try to respond I get an error.  Definitely some bugs to work out.  Also, there has GOT to be an easier way to find forums than what the "new changes" offer.  I wish OH would consider the bookmarks again, it made navigating the forums you wanted to much easier.

Proximal RNY Lap - 02/21/05

 9 years committed ~  100% EWL and Maintaining

www.dazzlinglashesandbeyond.com

 

Member Services
on 11/12/13 11:56 pm - Irvine, CA

Hi Cajungirl,

Are you trying to respond to posts or PMs?  Please let us know more information as to what you're trying to reply to and what the error says.  If possible, could you take a screen shot of what you see so we can attach it to the report to our IT Team.  You can send the screen shots to us at [email protected].

Thanks for your help,
Member Services Team

BROWNIDGIRL
on 11/12/13 11:42 pm - MD

I have a private group, and none of us are able to respond to posts.....keep getting a "Page Not Found," error message.

GRRRRR!

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