I am in the process... no surgery date set yet, I'm still working on the pre-requisites my insurance company requires.  My doctor will be Dr. Engstrand of the Bariatric Institute.

Here is the website:  http://www.bariatricwi.com/?gclid=CObj46vy0ZMCFQopIgodDAZ0jw

They have a great reputation.  I have no fears about it.

Have you asked them if they have surgeons fax number? Have you asked them to fax it to you or if they would fax it to you? Do you have a fax, or know someone with a fax?  You  could even have them fax it to kinkos (that would be my last resort).  Have you talked to Carol at MWB? Has she received anything from them at all?  I know they won't proceed w/ a surgery date until they get it in writing. But STAY ON YOUR INSURANCE.  Don't let them put it to the side and put you off. Be a pain, talk to a supervisor, do whatever you need to do, but don't sit idly by and wait for them to do it when they feel the need.  If I did that I never would have had the surgery... so be persistant!!!