Any advice??

Still have recieved nothing in writing from either insurance company.  Called both of them today.   WI Medicare said everything was approved. I asked why I had not recieved anything in writing they said I had to contact the dr. office and they would have to initiate the request. Called Secure Horizons and they can't tell me why it is still pending.  They put me through to the person who "owns the case" and of course the called could not be completed right now call back later and disconnect!!! Anybody got any suggestions?? 

Have you asked them if they have surgeons fax number? Have you asked them to fax it to you or if they would fax it to you? Do you have a fax, or know someone with a fax?  You  could even have them fax it to kinkos (that would be my last resort).  Have you talked to Carol at MWB? Has she received anything from them at all?  I know they won't proceed w/ a surgery date until they get it in writing. But STAY ON YOUR INSURANCE.  Don't let them put it to the side and put you off. Be a pain, talk to a supervisor, do whatever you need to do, but don't sit idly by and wait for them to do it when they feel the need.  If I did that I never would have had the surgery... so be persistant!!!