finally!
Well, after 2 weeks of BCBS saying they didn't have my information. I finally got in touch with someone there who took the time to dig a little and found out some information for me. She took initiative and called the pre-determination office and had them look in their department for my paperwork. 15 minutes later they had found it.....they told me to call back in 2 weeks......well at least I know they have it.....