I AM SO MAD I COULD CRY!
Well as most of you know I have been waiting on my insurance approval since the eighth of this month. Well today I decided to call and see if anything has happend. I spoke to a really nice lady and she said "Hmm somthing doesnt look right we need to connect to another department" and she connected our call to the department that handles the approvals. And guess what?? THEY SENT MY INFORMATION TO FLORIDA INSTEAD OF TENNESSEE!! I was so mad I was in tears. The woman kept apologizing etc. and I told her it wasn't her fault. I said I was just frustrated because the process took so long as it is, and I did everything they wanted etc, and now I have to wait even longer!! I have to call next wednesday to make sure everything is in order!!