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Recent Posts

talula216
on 7/9/11 4:43 am - RI
RNY on 01/16/12
Topic: RE: Nervous
I'm still in the beginning stages but wanted to wish you luck,  I'm sure you will do fine with the liquid diet. 

Talula
Starting weight 369

                           
gogt
on 7/8/11 11:28 pm - RI
Topic: Nervous

I go for my pre-op appointment on Monday and also start the pre-op diet.  I’ve been dieting all along and have lost 23 lbs on my own. What if I don’t lose the 10lbs needed before the surgery? Will the Dr. cancel? I’m more nervous than excited about the whole process. Any tips? I'll be attending Julie's support group at RWH days before the surgery, so I hope to see you there and get some feed back on how to prepare mentally.

Lammy
on 7/8/11 11:27 am - North Providence, RI
Topic: RE: SECOND CALL FROM STAFF ?????????
Call Cheryl and specifically ask date and time it was sent and then call BCBS and get your incident number or what ever they call it and call them every day. United health denied me because only 4 years not 5 of weight history was sent in so I had to go to appeals and whe. The united health doctor called to talk to Dr Pohl that got screwed up so they had to do a written request for services. Whole thing added about a month to the mix, and that was with me hounding united and calling his office telling them what needed to be done. It would have been twice as long if I didn't stay on top of it daily. Just keep being your advocate, cause no one else will be unfortunately...

     

THE HARDEST STEP OF ANY JOURNEY IS THE FIRST ONE 

talula216
on 7/8/11 10:37 am - RI
RNY on 01/16/12
Topic: RE: SECOND CALL FROM STAFF ?????????
Hope you get that call really soon.  Hang in there

Talula
Starting weight 369

                           
rojas2011
on 7/8/11 5:40 am - Westerly, RI
Topic: SECOND CALL FROM STAFF ?????????
Just received the same phone call today saying my paperwork was being sent to Blue Cross?????  They called me 2 days ago? So confused so did they or didnt they and will there be a third call.....hopefully with an approval!!!
        
gogt
on 7/6/11 5:39 am - RI
Topic: RE: Dr. Pohl's Staff

I have unfortunately learned that the only way to get action is to do it through the mail and have documentation. Once I started sending written requests, I got results. I know they deal with alot of different personalities and situations.. I don't have a background on how other offices work, but I will say that this one is poorly managed. I was held up on miss information. I requested documentation in a letter to the office and I was approved and had a date in days. This is a big decision and confidence in the surgeon is what I need, but the distraction of the office personal is un-nerving.

Good luck. I think the support groups are great for those who are going through the process, but it does paint the office in a negative light. If they kept us infomormed and answered our questions  we could center ourselves on getting well.
Just my two cents.

rojas2011
on 7/6/11 4:27 am - Westerly, RI
rojas2011
on 7/6/11 4:24 am - Westerly, RI
Topic: RE: Dr. Pohl's Staff
Persistance!!! Cheryl is only there like 4 hours a day in am or afternoon and not sure which one each day.
I leave a message then call back.lol
talula216
on 7/6/11 4:16 am - RI
RNY on 01/16/12
Topic: RE: Dr. Pohl's Staff

From what I have heard Yes be persistant.  You have to keep calling them.   I have heard this from a lot of his patients. 

I do know when I called about the seminar.  I was told just to go, they hung up before I could ask any questions. 

Talula
Starting weight 369

                           
talula216
on 7/6/11 4:12 am - RI
RNY on 01/16/12
Topic: RE: Paperwork sent to BCBS
I dont know but just want to say good luck.  I'm sure you will hear soon.

Talula
Starting weight 369

                           
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