I feel your paid - I think we all went through pretty much the same thing - bottom line - just go there. I went to the office, asked for copies of all of my paperwork and I faxed it myself - received insurance approval within 24 hours.

Good luck!

I feel your pain and agree... it is all surgeon's offices.  I've been through very similar experiences. 

The decision to have WLS is one of the biggest, most exciting/scary decisions that you will ever make.  It is a BIG deal to you.  Unfortunately, for the office staff..... it's just their day job.  Does that suck?  Yup.  But  sorry to say you gotta deal with it.  If it helps, try to look at it as "dues" you need to pay to get the surgery. 

Both my husband and I recently had Realize Band surgery and we went through ALOT to get it approved and scheduled.  Our doc's medical secretary said to us "You guys were the most persistent patients I've ever seen".  I took that as a  huge complement!  And we just smiled because we had just had our POST-OP visits!  

But in all seriousness..... keep calling, keep a log and try very hard not to get frustrated.  Expect that it will take you a half dozen calls to get what you want and be pleasantly surprised when it comes through in 3 calls.  Don't give up though and don't leave your fate to the folks in the office where you are just another number.  Be kind but firm when you call and keep following up.  It will all be worth it in the end. 

Good luck and I hope you are pleasantly surprised soon!. 

I must of hit the office on a good week. 

I called the office to find out they did not have all the test results.  The hardest part i found was trying to get all the test results into the office. 
Some of the Doctor's they recomended were not the greatest of Doctor's.  At the Cardio Doctor's office,  it seem all the office help had bad attitudes.  While I was waiting to be seen a man next to me said "Wow their all Mean Looking here" and you could here them argue with some of the patients.  I would never go to them again. it was 4 weeks and Dr. G's office still never received the results.  I had to call that office 3 times just for them to fax it to Dr. G's office.

Onece that was done acouple of days later I called Dr G's office again and she told me I was all set, she would give it to Dr  on Monday.  Tuesday they called and gave me my 2nd apointment for 2 weeks later.  I went to my appointment and I was told they would call me tomorrow with a date which should be a month later.  It did take more like a week to get the date and the date was 2 1/2 months.  I don't understand why you have to wait over 2 months for the surgery  but at least now I have a date. 

Its just the waiting game,  You just want to go through it and not wait so long.  You get nervous and excited.  Hope you get a appointment soon Kelly

Unfortunately I think they are ALL the same. My surgeons office took about 2 months before they turned in my paperwork. Something about a broken dictation machine,,anyway I called almost everyday and I don't think they were very happy but you know what they say..."The squeaky wheel gets the grease.." LOL.. Good Luck!
Hugs, Tiffany

Way to go!