Open it in microsoft picture editor. I crop the photo so it is square 100x100 pixels or so and then I resize it and choose web. if you still have trouble post it on your profile and I can take it from there.
Johanna - like Joe-on-uh, or that movie, Juwanna Man!
![](http://img.wallpaperstock.net:81/woman-on-unicorn-wallpapers_8859_1680x1050.jpg)
![](http://tickers.tickerfactory.com/ezt/t/wl9l7P1/weight.png)