Me again, just venting!!!!!!!!!!!!!!!!!!!

OK, I am getting really PO'd now.  I got yet another call from TriCare today requesting more information for my approval.  Why am I the one that is doing the leg work.  Honestly, I don't mind, but I wonder what they are doing in that damn Dr's office that they cant get them the info they need.  I RUSHED to get the Pre-Approval testing done so I could get approved ASAP.  I thought Kathleen and I were on the same page about getting it to TriCare right away.  She did fax them some info, but none of the reports from the testing, no blood work results.  Why did I have them done if she was not going to send them to the insurance.  TriCare called and faxed her a check list of things they need.  She in turn checked off(literally) the tests I had done, and faxed it back.  Again, she did not send the reports.  All day I have been on the phone trying to get the reports faxed to TriCare.  I have also called the office 4X now in the last 4 days, and have not gotton a call back.  I know they are sick of hearing from me,  but they are not done w/ me yet.  And that secretary, she has to go.  She is very rude.  Well, I have to go and make some more phone calls to get this show on the road.  AARRGGHH!!!!!!!!!!!!!!!!! PLEASE LET ME KNOW IF YOU HAD THIS KIND OF TROUBLE W/ DR. ROYE'S OFFICE.  Also, what can I do to get them to pay attention to me. Thanks sooooooooooooooo much, Jen

I don't have dr. roye.  But I'll tell you I had some serious issues with dr. pohl office.  Just read my blog.  It'll tell you all about it.  LOL

HI JUST  TO TELL YOU I HAVE DELT WITH ANETTE AND SHE HAS BEEN SO NICE . I HAD NO PROBLEMS GETTING APPROVED THEY CALL MY INS. AFTER MY FIRST VISIT AND I NEVER INQUIRED ABOUT BEING APPROVED . AT MY SECOND VISIT I WAS GIVEN A LIST OF TESTS TO DO I WAS TOLD IM APPROVED AND THE DAY MY TESTING WAS ALL DONE I PLANNED IT ALL IN 1 DAY . I CALLED WENT TO MY 3RD APPOINTMENT FOR ALL THE RESULTS AND GOT MY DATE THAT DAY. STARTED MAY 19TH 06 AND WAS BANDED ON SEPT. 28TH. I HAVE BCBS. AND THEY NEVER QUESTIONED ANYTHING I WAS BANDED AND THAT SEEMS TO GO BY THEM QUICKLY. IM SORRY EVERY TIME I SEE SOME ONE GETS DELAYED. BUT I DID HAVE A POSSITIVE EXPERIENCE. MAYBE NOW THERE GETTING SO MANY THEY ARE BEING PICKY TO PREVENT THE INSURANCE CO. FROM PAYING FOR MORE THEN THEY HAVE TO . YOU PAY MONTHLY AND NEVER USE IT AND THEY HATE TO GIVE THE SERVICES BACK WHEN IT USES THEIR PROFITS.           MSPARIS

Glad you had a great experience.  Mine was really good until about a week ago.  I was hoping it would go smoothly until the end, but I guess not.   As for Anette, I gave her the benefit of the doubt.  I had heard a lot of negitive stuff.  I am not one to gossip or listen to what people say.  She was nice for a little bit, but just started getting nasty.  I don't want to say anymore, just that I think she needs a lesson on phone ettiquette-(SP)..... On a better note.  I FINALLY heard from Kathleen and she was faxing the rest of the reports today.  I was also told by TriCare I need a Cardiac and Pulmonary clearance before approval.  I have an appt. on Wed.  Let's see if that is all I need.  The insurance seems to keep adding stuff too... Take Care, Jen

yuck! sucks you have to do all the legwork! though on a positive note, you will know exactly where you stand.  hoping for an answer soon for you!!