any feedback on doctor royes office

puffmgicdrgn
on 12/8/06 5:31 am - RI
Hi I just had my first meeting at Doctor Royes office- can anyone give me any feedback on the efficiency of his office
nininn
on 12/8/06 7:43 am - RI
RNY on 11/02/15
Hi Linda, I have to say from my point of view, they are very efficient. Annette can be kind of standoffish, but I have called for questions and a problem one time after surgery and didn't really have any problems with her. She seems standoffish, but she is a very busy woman and has a lot on her plate. I had no problems with the turnaround on everything and getting appts. I love Dr. Roye. He takes pride in his work and can be very serious at times, but he has such a funny side to him too. My 1st fill was kind of a fun experience...he was cracking jokes and so was I. He has always made me feel comfortable and I totally respect him as a doctor. Annette really is a nice lady and I have had some nice conversations with her....like I said, she is so busy that I think she comes off sometimes as rude, but she is really not. Good luck...like I said, I love Dr. Roye he is awesome...I know quite a few people here have had him as a surgeon and can give you their opinions..but IMO I wouldn't change a thing!!! Best wishes to you!! Kristen D
puffmgicdrgn
on 12/8/06 9:09 am - RI
Thanks kristen, I provided a lot of information today in paper- like medical history and present concerns.weigh****chers info ect... My question is will they provide it all to the insurance company? seems like Doctor Roye barely looked at it after I spent literally weeks on putting it all together. How does that work? Should I call mhy insurance company to make sure they have it all? I dont want to take any chances
Kristen *
on 12/11/06 12:40 am - Jamestown, RI
I submitted the same kind of packet to their office. It was about 2 inches thick, full of doctor's notes, operation notes/pictures. Dr. Roye's office took care of it all and it's now included in my novel, i mean file. For as busy of an office as it is, I've been thoroughly impressed with the efficiency. Now, if only the sleep center could be as efficient, i think everyone would get through this process a lot faster. LOL good luck! kristen*
puffmgicdrgn
on 12/8/06 9:11 am - RI
Also Annette does seem very nice and I can see that the office is very busy but usually in a very busy office things become overlooked and this is why I think I should provide my info myself to my insurance company. Details get overlooked when people are swamped
charic
on 12/8/06 3:00 pm - Saunderstown, RI
Hi Linda, I just had my first appt. w/Dr Roye on 12/1. He was great. He even took the time to answer all of my mother's questions & concerns. As far as the insurance approval went, I have BCBS - Healthmate Coast-to-Coast. Dr Roye told me to give the office a call in 3 weeks to check on my approval status. I received my approval letter & testing packet in the mail on 12/5! I was amazed!! Since I work midnights & only needed 6 out of the 13 tests listed, I was even able to schedule all of my tests (with the exception of the blood work) into 2 days. I'm hoping that my luck will hold out & I'll be able to get a surgery date for the spring. Let me know how you make out since we seem to be going through this at the same time - it'd be nice to talk with someone going through the same things at the same time I am. Are you lap band or bypass? Chari
puffmgicdrgn
on 12/8/06 8:31 pm - RI
wow charlie- that is wonderful. What did you bring with you when you went to his office? also do you have anything such as athesma,hypertension ect? did you bring any docs whatsoever like weigh****chers records?
puffmgicdrgn
on 12/9/06 12:52 am - RI
sorry for the name spelling incorrection.. I didnt have my glasses on yes CHARI please write to me
puffmgicdrgn
on 12/10/06 3:06 am - RI
Now it is Sunday and I just keep hearing more and more WONDERFUL THINGS ABOUT DOCTOR ROYES OFFICE..and HOW WELL THEY HANDLE IT ALL I just can't wait.. thanks for all of your letters
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