Nose pillows are kinda like oxygen nasal prongs-----only they have a soft gel pillow around the prong to close off your nose so the air can be blow into your nose instead of leaking back out around the nasal prong.

It feels like you're driving down the road with your head hanging out the window.

I guess mine has to be at a very high pressure so it's more annoying than most.

I'm going back in to see if it can be adjusted.

Oh Patty!   Did you start sobbing too when you were lost?   I was SO freaked out.   I was ready to just find my way to I-5 Northbound and go home.

I also told the support staff that the directions were WORTHLESS and that I'd been driving around for over 30 minutes, hopelessly lost.    I do hope they WILL correct it...SWMC is so easy to find if you take the correct exit off I-5.
I noticed a lot of typos in their literature too...I wonder who does their proofing? 

I just discovered that there is a fill center USA in Salem.....or at least they claim to have one.  Wondering if anyone has any experience with them? 

I no longer have insurance cover for WLS and those fills are hitting my pocketbook mighty hard!

I also got lost coming up from Salem to an OWLS seminar in a north Portland location. Since I had a map from OWLS, I didn't Google map it - big mistake. The seminar I went to was around Christmas time, and they had printed the map on red paper - how seasonal and also illegibile. Not an easy thing to try and follow while driving in Portland traffic. I ended up at the zoo, as I had missed a turn off. I also arrived late and stressed. I made a point of letting the support staff know what a problem the map was. I hope they have improved it since then.

I agree with Linda that the OHSU seminar was so much easier to find.

In the CPAP issue, I think there are 2 reasons for the sleep study. (1) to document co-morbidities and (2) to make sure the surgical team knows about any special issues that could impact your anestheology.

I am sorry you had such a bad experience, HOWEVER, I went through Legacy and had my surgery on Tuesday and don't have anything bad to say.  Dr. Halpin was my surgeon. I love her.  She checked on me at least 2 times everyday in the hospital.  Not just the customary once, has great bed-side manor and I'm doing great for where I'm at.
I live in Vancouver WA but had to go to Portland to be at a Center of Excellence.  SW Washington is a great hospital, but Good Sam was full of caring, knowledgeble folks as well.  I had a private room and good care.
Your frustrations seem more geered to outside incidences.  In my opinion, Legacy/OWLS did exactly what I expected them to do.  Feel free to contact me if more questions.
Good Luck in whatever you choose.
Debbie

btw, my husband and I both use CPAP's.  I have not used one since surgery, but once you get used to it (and it does take time) you love them and the difference they make in the quality of sleep you get.