Anyone with experience with Consumer Protection Dept?

It's been a long time since I've posted on this board.  I jumped through all the hoops to get a revision last year but my insurance company  (Aetna) still denied me even though the surgery is covered on my plan and is not listed as an exclusion.   My primary care doc feels it may not be legal for them to deny coverage for a surgery that is not on the list of excluded procedures and recommended that I contact the Consumer Protection Department of the Oregon State Insurance Division.  I wrote them a letter today.  There still may be hope! Cross your fingers for me!

Hi,

I am keeping my fingers crossed.  I wish you all the luck you will need.  I HATE Insurance companies!  They act like they are GOD.

Hugs,
Suzanne

Thanks Suzanne!  The consumer Protection Dept. Called me on Friday and asked for my insurance policy number. So it sounds like they will at least contact them.  I don't want to get my hopes up though. 

Hi,

Oh this is good news.  Don't just sit back and wait for them to call you after you give them your Policy number.  Keep after them.  The squeeky wheel gets a lot of action.  I will keep my fingers crossed for you.  I know how hard it is to sit and wait.

Hugs,
Suzanne