CIGNA
Anyone having problems with these people like I am?
I need help please.
[email protected]
I'm sorry I don't have cigna, so I'm not sure what reason they gave you for denial. If they said it is an exclusion to your policy, you will probably not get an approval. If they said it is not medically necessary, you need to call and ask for a copy of their policy regarding medical necessity for this procedure. Always document the time, date, and the person's name you spoke with regarding this too.
Hope this helps, if all else fails, click on the message board link above and on the left side, scroll down until you see an ad for lawyers who fight insurance denials, they may be able to help you out too.
Good luck to you and hang in there!
Pamela