Insurance

nancy7254
on 3/9/11 7:14 pm - OK
 I am having insurance problems. I have Blue Cross Blue Shield of Texas. Did anyone else have problems with them. It seems like my doctors' don't know how to send the information they need to make a determination. My insurance says it's Dr. Kirk's and Dr. Fisher's fault and the doctors say it is the insurance and I am in the middle. I just want it straightened out. Any advise?
Waysta
on 4/27/11 2:01 am - TX
Call BCBS and talk to them and ask exactly what they need and WRITE it down !!!  I did it over the BCBS website and printed out the conversation that I had with them.....this way I had proof of what had been said.   After you figure out what they need...contact your drs. and get them to send the necessary info.  I had to go through all the nutrition studies and evaluations, and stress test, and sleep apea study, etc.  but it was finally approved.  Took about 8-months from start to surgery date......seemed like forever, but, it was worth it !!!!   Good Luck !!!!
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