So discouraged

Cyndy G.
on 4/14/10 1:05 pm - Geronimo, OK

I went to the Dr. March 9th he told me to do this protein drink twice a day, salad for dinner, one protein bar a day. Said in three weeks I'd have surgery! Well 5 weeks and two days later, I haven't even heard from them! I've lost 15 pounds, but started eating regular dinners. I've called the last two weeks they got all my paperwork on the 29th, so why haven't they turned it in to the insurance. We know it's covered! So, don't look me in the eye tell me this and this is going to happen and then not follow through! I want this to happen, they even told me today when I questioned them further I may be a month before they get anything back from the insurance. Is it just me or has anyone else had this issue?

debtfree
on 4/15/10 2:14 am - OK

VSG on 07/02/08

I am so sorry. I didn't have that happen with weight wise thankfully. Maybe they are just busy with so many people getting surgery that they are behind. That is just awful to feel like you are on the back burner and supposed to be eating such a limited diet with no certain surgery date in sight. Hang in there. Maybe some others will have some helpful advice for you.

190 lbs lost
VSG 07/2008
lower body lift 10/2010
upper body lift 11/2011

Lisa J.
on 4/15/10 3:45 am - OK

VSG on 05/27/09

Call the insurance company yourself, get names, document EVERYTHING so you know who you talked to, then call the Dr's office back. It doesn't surprised me one bit that communication is crappy--and I am beginning to think there is tons of turnover in both camps lately and nobody "knows" anything...I think it's BS. But if you keep your cool, be polite but FIRM, keep bugging them they will get tired of talking to you and get something done!!!!!

Lisa J
HW: 277 Day of Surgery: 234 CW: 161 Goal: 135 sounds good but....? Who knows!

HW/277 EVAL/260 PREOP/246 SURGERY DAY/243 CW/162 1/3/2011

MommaHen
on 4/15/10 11:04 am - Oklahoma City, OK

RNY on 11/10/08

I am so sorry to hear this but you are your own best advocate. Call Call Call I fought with my insurance (not the doctors fault) for over a year so I know how frustrating it can be to play the waiting game. Keep after them and never give up you can do this.

Having the time of my life!

SuziJones
on 4/16/10 3:10 pm

VSG on 02/09/10

I hope you get this resolved QUICKLY! I'm so surprised that they aren't like already DONE with your surgery since your insurance approves it. WOW! That's just plan crazy. Is there perhaps another surgeon you can go to? One that is on board with what you need done and get it done for you now?

Keeping you in my prayers!
*big hugs*

~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
You have to expect things of yourself before you can do them. ~Michael Jordan
My Goals:
1) 200lbs ACCOMPLISHED
3) 170lbs
4) Run 5K
"Unneeded food is not any less wasted in a body that doesnt need it, than it is in the trash." ~Brandilynn
"Those that will not be governed by God will be ruled by tyrants." ~William Penn

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So discouraged

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So discouraged