New Center - need help!

HI, MY NAME IS SUSAN KYLE,SURGERY DONE AT ASHLAND,KY. ON 11-4-03 A DR. WHEELER DID MY SURGERY,I GOT ALONG FINE,HAD LOTS OF SUPPORT FROM A CARING STAFF,RIGHT THERE IS ONE OF THE MAIN KEYS,TO HELPING YOU SUCCEED,BECAUSE NO MATTER,WHAT A WONDERFUL DR. THAT YOU ARE,WORD GETS AROUND,ABOUT A UNCARING OR RUDE STAFF,PEOPLE WILL GO TO SOMEONE ELSE.I HAVE HAD TO GO TO E.R. ABOUT 6 TIMES FOR VOMITING,I CALLED,THE DIETICIAN TOLD ME,NOT TO DO THAT,GIVE HER A CALL.I DISREGARDED HER INFO,AS I WAS AFRAID OF DEHYDRATING.AFTER AN IV,ZOFRAN ,I WAS BETTER,4 A FEW DAYS.SIR,I WISH YOU THE VERY BEST OF LUCK,MY SURGEON CONFIDED THAT IF HIS STAFF WAS DISRESPECTFUL,THEY WERE FIRED. MAY GOD RICHLY BLESS YOU AND GUIDE THOSE SURGEONS HANDS OF YOURS. SUSAN KYLE

Dr. C, I have coverage under CHAMPVA. They do not require a pre-authorization, only that medical documentation of need be sent with the claim form. I would not know my portion of payment until after CHAMPVA is initially billed. Would I be required to pay something to your facility up front or would I be billed after surgery? Also, how long will it be before you're ready for patients? Thanks, Tracy Headley