Dr C or staff
I am not sure he is at the new office yet. I submitted my own appeal and have everything approved except for the 6 month diet which will be complete in July so I can submit 2nd appeal.
If you have not been approved and Deaconess has not provided any services for you....you can get your program fee back...but I would make sure he is seeing patients at his other office.
It was my understanding that due to contract obligations to Deaconess he had to remain there for a while and another Dr. is at the other office.
I hope he replies to you.
You might want to complain to Deaconess administration that might help. I know the last time I called I had the operator page the nurse, Elaine, so I could get through but that has been several months ago.
You might also want to try their message board.
Good Luck !