Stressed out with Del sol!!!!

just a little stressed with del sol. will i have every thing done. i did my 3 month weight mang. pysc eval and i have been cleared for surgery by my pcp. meet with doc Lara in april. so whats the problem. the problem is del sol wont sumit anything to my insurance. what the hick!!!!...its been a week and nothing. i keep calling them and nothing. am working with a case mangar and they wont call her are send her anything. and i belive my case mangar is only missing the request for surgery from dr.Lara. which del sol says that he hasnt filled out. dont you think he should had filled that letter after i met with him in april???? and the only reason my case mangar has most of my required info is becasue she had to get all my docters to fax it to her, cause Del sol wont send a damn thing. am sooooo stressed and ready to have my surgery already. i just needed to let out some steam...hopefully next week is better and all my stuff gets sent to the insurance. and finally get a surgery date...

I'm sorry you are having problems.  I hear Del Sol has quite a waiting list.  Try to be patient - it wil happen.  Dr. Lara is an awesome surgeon.  He did my surgery in March, and I am ecstatic.  I have had zero complications.  Keep calling - that's what I did!  :o)

BTW - I think I remember you.  Weren't you at the last Abq support meeting at Pres?  Your story sounds familiar.

Hi, I understand too. I had my surgery with Dr. Lara last Sept. I thought the pieces would not fall together fast enough. I started the process in March 08. I went to a seminar in June 08. My first appt with Dr. Lara in July and my surgery in Sept. I called Becky (Dr.Lara's nurse) every other day until I got everything done. EKG's, blood work, psych eval, faxed it all called my insurance, and one day Del Sol called and had a date!! I lost 40 lbs before my surgery and now I'm going slow but steady. Keep on calling and hang in there it will happen.
Good Luck, Deb  :  )  

i dont mind the wait. just would like every thing to my sumitted to my insurance already.  and to get a surgery date that would be nice as well. ill call monday .again and see whats happening since my case mangar was off today

no i havent been to a support group were and when do you guys have them it would be great to talk about this with people who are going through are already had the surgery. 

The support group in Albuquerque meets every first and third Wednesday of the month at 5:30 - 7:00 p.m. at Presbyterian Northside. 

Location:		Northside Presbyterian Medical Building
Street:		5901 Harper DriveNorth East
City State Zip:		Albuquerque NM 87109

There is also another support group that meets monthly at the Marriott Pyradmid.  The next one is scheduled for September 17 at 6:00 p.m.

All are welcomed.  I have been going for about 9 months now.  Both meetings are extremely informative.

Mary

I am assigned to Dr. Acosta with Del Sol now, but I had my surgery with Dr, Frezza who was in Lubbock and they sat on my file for a solid 6 weeks before submitting to insurance!!!  

Dr. Lara couldn't fill out that form until he saw all of your medical test results and felt you were healthy enough for surgery,  I know it's hard, but try and be patient.  

so i was told that my information will me summitted into the insurance on monday. my  case mangar called and told me that is wasnt summited cause on monday they forgot to summit all my paper work. and on tuesday they didnt know what paper my case mangar was talking about. and today they sent her paper worker she already had. she said maybe tomorrow they well send her dr. lara request for surgery letter.

she said she has never had this much problem with del sol. and doesnt know what the is going on with them.

so most likly next week damn. its really taking longer then it should.

 Actually most of us have moved and created an alternate support group. Same days just starts at 6:30-8pm. Our next meeting will be on Wed the 16th. Here's the info...
Living & Losing! Abq WLS Support Group be inspired ~ inspire others ~ stay connected  
It is our goal to have a POSITIVE, support group with ACTIVE members. 
Whether you've already had surgery or have reached that magical goal and are in in maintenance mode or maybe you are exploring the idea of weight loss surgery our group is for you!  Meet friendly, supportive people sharing their experiences with all types of weight loss surgery.  Get the support you need before, during, and after WLS. Real help from real people. 

We meet every 1st and 3rd Wednesday of the month.
Time: 6:30–8pm 
Location: Grace Church, 6901 San Antonio Dr NE Albuquerque, NM 87109

Any questions please feel free to contact me at 550-6292, hope to see you there!
Autumn

update so i was approved for my surgery but cant get a date due to the dietion not doing her job and getting cleared so might have to wait longer. soooooo upset with del sol. ireally feel she should have had this all done along time ago...i really wishing i didnt pick them!!!

I had so much trouble with Del Sol! I can't say it was completely their fault I kept getting denied, but they sure didn't help.  Anyway, my new insurance takes effect Oct 1. I'm going to the info seminar for Sierra Providence Regional tomorrow at Embassy Suites. Please keep updating.

A