Cigna?

Hi all.  I'm a bariatric patient myself (go DS!), but now I'm trying to get some information for my mom.  She is in NC and has Cigna Open Access Plus.  I swear to Jeebus that they have the *most* unfriendly website in terms of trying to figure out exactly *what* they cover.  Does anyone else have this plan, and if so, are any bariatric procedures covered?

Hi Kimberly,

I am sure that we have had people using cigna in the past,but i can't recall who. If you aren't able to get a response that is helpful, you may want to consider cross posting to the main and insurance forums; it's possible that you'll get a knowledgeable reply from one of those sources.

Wishing you and your mother all the best as you look for information.

Long time no see!  How are you?

I had Cigna back in 2008 when I was originally going for the RNY and was approved pretty easily.  I did have to do a 6 month physician supervised diet, provide 5 years of my medically documented height and weight and have  psych eval.  I'm not sure if they approve the DS or not, but if not she could most likely appeal.

The best thing to do is for her to call the member services number on her card and find out exactly what her policy will cover and what she'll need to provide to get approved.

Good luck to her!

I have Cigna Open Access Plus and my RNY was covered.  HOWEVER, it depends greatly on what options her company has chosen with Cigna.   As the previous poster stated, the best bet is to call Member Services and/or her HR department.   They can tell her exactly what is covered and what the requirements are for that coverage.