Waiting for Insurance

My doctors office submitted paperwork to BCBS of CA on Friday, 9/26. Can anyone else with the same insurance tell me how long before they heard something? Do they send a letter or contact the office directly? 

Call your insurance company and act very innocent asn tell them you're trying to make sure they received everything... and then tomorrow call and ask if there is a way you can track your status on line... And the next day call and ask what their notification policy is (will you call the doctor or is everything done in writing) Whatever your question of the day ask if they can check the status for you.

Good Luck- we've all been through it in one way or another.

- Iris

Hi Jennifer,

When you call BCBS of CA, ask them if they've received your information and then find out if they have a case manager for you. You can also ask them for the time line for the process. They have a contractual timeline ... i.e., must have a determine w/in x days.

Different companies handle things different ways. While many get a letter of approval, I did not, they sent something directly to my Dr's office. I found out about the approval before my Dr. did, but they actually electronically notified my Dr's office of the approval and my Dr's office told me about when I called them ... right after I hung up from the insurance company. As Iris suggested, I was a sweet as could be, but I was persistent and talked to someone daily. I think my insurance company had 3 weeks to make a determination and I heard from the on the 11th day, so it came in almost a week early.

Hang in there, hon ... It'll happen.

Take care,

Barb

Thanks ladies for the tips. and support!  I was soooooo excited when Debra called last week with a surgery date until I realized insurance had not even approved my surgery yet. I'll call the insurance company today. Take care.