Did you call the insurance company after the letter of medical necessity was sent

Tammy F.
on 4/6/06 10:14 am - MO
Or did you just wait to hear from doctor's office? I don't know how much longer I can wiat. It has been two weeks.
(deactivated member)
on 4/6/06 10:57 am - 'Burbs of St. Louis, MO
I called the insurance company...I am not a patient person! Just ask the person you talk to where in the process your paperwork is. Be nice, and no one will be irritated. Good luck!
Pixielf~*
on 4/6/06 10:31 pm - in the forest........., MO
Revision on 09/30/13
I did call in to the insurance company after I got the return receipt from the mailing that I had done. I am glad that I did. I had a bit of an unusual experience as the intake person who was processing my claim (over seeing it through the entire process) was new. They bumbled it bigtime and it languished at several points throughout the process. If I hadn't of called them the Lord only knows how much longer it would of taken... But as Pam stated... don't P em' off.... a fine line it is between being cordial and being branded a troublemaker. You surely don't want them dreading your call..... I usually gave them a few days in between calls.... and was always very nice and cheerful when I was on the phone. Make sure that you log names/titles/time and date of each call that you make. That way you can tell someone who you have talked to and what was said! Good luck... Elizabeth~
Cathy W.
on 4/7/06 8:07 am
Hi! I worked at a Bariatric Clinic for a few years and the process to review the letters of medical necessity can take a many weeks depending on the backlog of the surgeon's office. It wouldn't hurt to call next week sometime. Let them know you wanted to follow-up and check to see if there was anything further that he/she needed that you could assist them with. Be very nice and understanding, and don't be surprise if they tell you they are "behind" or "backlogged" because they usually are. Depending on the surgeon you are using, with the Centers of Excellence being even more important than even a year ago, things are really hopping for practices that are COEs or going through the process. Please let us know whatever you find out! Cathy ObesityHelp Support Group Specialist
Tammy F.
on 4/7/06 10:23 am - MO
Thanks for your replies. I spoke with my Dr. today and found out they are going to consider me an In network patient. So I only pay 20% and now I have to come up with that IF I get approved. I may call the insurance company next week. Dr. said she thought I'd hear within the next week. Another question, If the company is self insured has anyone had more trouble or is it easier to get approved? I know each cir****tance is different but just want a general idea. Thanks, again! I'm just so anxious and happy to know that it isn't a definite NO like with my DH's insurance.
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