UNIV Bariatric Office
I too had the same sort of problems getting approval...insurance Leslie was a B**** to get a hold of...on vacation and such. the minute she was back, I was on the phone making sure she had my paperwork, approval letter....The office lost my PCP records FOUR TIMES before they received the packet. I kept calling until I got a response!
I highly recommend the new Leslie and Amy King. They are both very helpful and there is a new assistant Office Manager that I met one of the times I have had to wait for Dr. Scott (HE is always running late. I have had to wait up to 3 hours for him to show due to emergencies at the hospital (sorry to everyone that needed him more than I did. I do understand the need, it was just frustrating on my end.)
As long as I work with amy and leslie, I am fine. My fills need to be done at the hospital radiology and they have called back within a day with the scheduled next appointment time.
I suggest that you call and ask for the Office Manager and not get off the phone until you speak to him about your treatment. Just be persistant! Tell Dr. R as well the next time you see her.
Tina
The Current Insurance lady is Charlotte Logan. Here is her e-mail address ithat she gave me [email protected]. Already on Vaction????