Frustrated

hstry1998
on 1/11/12 12:04 am - MN
RNY on 02/13/12
I had my meeting with my surgeon, Bradley Pierce, at the FVSD Weight Loss Clinic on 12/29/11.  Everything went great and he indicated that they would submit my paperwork for approval to HealthPartners that same day.  When I went to my NUT appt on 1/6/12, they seemed confused when I asked them if they had heard anything about my approval.  They stated that they needed my appt paperwork from 1/6 to send in.  Then I called yesterday 1/10 to see if they had sent it in because I was getting frustrated, and they said that they had not, but it appeared all of the paperwork was there and they would send it in.

Has anyone else dealt with something like this?  I am 2 lbs from my goal weight for pre-op, my mind is ready for the surgery, and now my clinic seems to be playing some kind of game. 
    
Darla S.
on 1/11/12 1:15 am - Maple Grove, MN
Lots of people here have had to crack the whip with their bariatric programs, or with their insurance providers.  Don't take it personally, just be your own advocate and make sure they keep your papers on top of their stack!

Good luck to you!


  Imperfect does not = unsuccessful

Paul H.
on 1/11/12 11:34 pm - Eagan, MN
       Darla gave excellent advice. The system doesn't seem perfect, but soon it will be a big rush as a date is set and the learning begins.
       Enjoy the ride and make the most of your opportunity to transform your life. Post surgery,  the ball truely is in your court and your actions will dictate your success.
    55# Lost pre Surgery on 2/15/10, 100+ #  lost post surgery
      
speechied
on 1/13/12 9:42 am
I think your problem is that Anna is on maternity leave and the replacements don't have their stuff together. It's not about you so hang in there!
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