Health Partners

julezs22
on 11/5/09 12:49 am - Eau Claire, WI
Hi everyone!

I am not new to the board but I have been lurking around. I have been reading a lot an learning from all of you. I am currently waiting to hear from my insurance company. I have health partners and they have had the paperwork for over two weeks. When I call there all they say is that they are still researching this. I was wondering if anyone else has health partners and how long it took for them to get approved. I am starting to get worried because it is taking so long.

Thanks,
Julie
Shannon R.
on 11/5/09 1:10 am - NW Suburbs, MN
Hi Julie,

I have HealthPartners. My paperwork was submitted on 10/21, the day after I met with the surgeon. My doctor called me less than a week later saying I was approved. My actual letter from HP was dated 10/23 and arrived at my house on 10/26. My surgery is Wednesday!

Best of luck and let us know what/when you find out!

Shannon
Highest 301 - Sugery 270 - Current 173 - 1st Goal 165
    
rufus_lily
on 11/5/09 1:12 am - Minneapolis, MN
I got a call from my surgeon's office saying I was approved after two weeks, but it took three weeks for the actual letter to come in the mail from HP.
Stacy M.
on 11/5/09 2:14 am - Woodbury, MN
I also had health partners...

They have 14 business days to make a decision. I heard 10 business days from the day they submitted my paperwork that I was approved.

If you've met all the criteria you're sure to be approved. My WLS office said they are one of the easiest insurances to approve if you met all the criteria.

Stacy

Stacy
I'M FINALLY A LOSER
  TOO!!!

HW 240  SW 229  CW 160.4   FG 150     FG 130-140          
highest   surgery   current        first goal   
final goal       


 

(deactivated member)
on 11/5/09 3:53 pm
Ditto what Stacy said. 

I went through the process twice- I was approved for RNY while I was still researching the DS, and then re-submitted for DS once I was sure that was what I wanted.  Both times, they took close to the max amount of time they have (it was about 10 business days both times, I think), but I was approved both times.  One thing to keep in mind is that they count from the day they received it, which is the day they scanned it in.  I think it sits around for a day or two before it's scanned, so it would be good to call and find out what day they have it as having been received.  You can call every day to check on the status- they totally don't care as long as you are nice about it.  I'm a little nuts, I started calling every day after a week.  My surgeon also said that Health Partners is the best insurance company to work with, and he's been doing this for a VERY long time!  Best of luck to you! 
nancee.n
on 11/5/09 5:31 pm - brooklyn center, MN
I had the lap band and that was 1 1/2 years ago and it took just under two weeks to get approved and the doctors office called me before I heard from healthpartners I got a letter in the mail from them. good luck

Nancee  

ltlkim9424
on 11/6/09 9:59 am - Lakeville, MN
They kept mine up till the last day. I was denied. Then I submitted the appeal within 48 hrs and the approval took less than an hour.
julezs22
on 11/6/09 10:13 am - Eau Claire, WI
Thank everyone.. I just found out that I have been approved... I am so excited!!!!
(deactivated member)
on 11/11/09 2:36 am
Congratulations!
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