Can a person call the insurance company TOO MUCH?

I don't want my bugging them turn into a denial

LOL

seriously.....is it possible for me to call them tooooo much???  I'm just dying and NEED TO KNOW!!!

 

TIA

For what it is worth, I called EVERY day after the first week!  They were nice about it too.  She said that I was not the worst person they've ever had on the phone!  Go ahead and call...just be polite!  :)

Thanks for replying.

I have called ONCE and was apologizing for buggin' 'em and they were really nice!!

So, I'm calling again today.

I actually called twice a week after two weeks. I was warned by my Dr's office not to bug to much because they can put off making a decision for up to 6 weeks.

My insurance company has to respond within 30 days - I thought that was standard for all of them ..wow

anyway, I'm going to call today - it'll only be my 2nd call :)

 

 

I don't think you could ever bug them.  Their job is customer service.  I would call them, ask when a decision may be made.  Wait until the day after that, then call again.  Staying on top of things isn't bugging them.  That is their job and that is what they are paid to do.   I'd be cautious.  Most people will be understanding and wouldn't purposely be malicious.  Besides - I'm sure there are others out there who call twice a day.  

Do what you are comfortable doing.  And GOOD LUCK!

 

ka

Hey Hon!  You've gotten some great advice.  I do have a question:  Did they(insurance) give you a time table?  Like, for example, in my PS pursuit they said in 10 days we should have a decision.  Sure enough when I called on the 10th day they had their decision.  Now, for my appeal they say 2 weeks.  Just wondering and then that may help you (as Kelly stated) to call the day after and keep on top of things IS NOT considered bugging.  AND how long has it been?????  Here's hoping for YES!!  C'mon INSURANCE!!!!!  HUGS!

I agree, call when you feel you need to....as long a you are polite, and we know you are....there shouldn't be a problem. They deal with some pretty nasty people and a happy person is not a burden. Hugs sweetie....connie d

Just an update:
I did call and they were so nice to me - and when I apologized (again) for calling (again) they laughed with me about it all and said they understand.

They said to wait until Monday and call again on Monday - NICE :)

Overall, I'm glad I called and so far, haven't had a bad conversation with anyone there!

For now, I wait until Monday :)

WOOOO HOOOO!!!!   But ~~~  MAN IS YOUR WEEKEND GOING TO SNAIL BY!!!!     BUT SOOOOOO WORTH IT!!!     Prayers and Swinging Chickens to you hoping you get the approval you've been waiting for!!!! XXOO