Help! Surgery in less than two weeks and the hospital is hinting at not allowing it.
I presently have insurance.
In 2009 I was 2 weeks from having insurance when I landed in the hospital for a week's vacation with a major infection. I had thought the bill had been taken care of through an organization who works with low income people. I have not any statements from the hospital, have been there for tests, labs, etc. over the past two years. They have all my information, including work. So I haven't been avoiding them. I received a couple of small bills last year and paid them.
Registration called me yesterday to confirm everything for surgery and said I had quite the balance. Still convinced the bill had been taken care of, I contacted billing, who sent me to financial services. This woman is tough, not very friendly (not rude either). I have learned and confirmed the debt was in fact not covered, and now owe a balance in excess of 11k. I was denied assistance because they said I made too much money (then it was 13.00 an hr. Now it's 14.75.). I make more now, not much, but still. I offered to a payment plan of 150.00 per month and she all but said no and basically I got cornered into 256 a month, which I'm still not sure I can pull off. That's over half of a take home check.
She's hinting at not allowing my surgery to go through. Again, it's covered by my insurance, has been approved and they've acknowledged so. However, I feel she's dancing me around the flag pole with "I have to present this to my supervisor, and he's taken it to the director". Oddly enough, she was much chipper with that message.
The surgeon's office is in a thither about it. They said they've never heard of such a thing, it's been approved, etc. They're supposed to call me back in the morning.
Can they just prevent the surgical procedure??
That's my question. Thanks.
In 2009 I was 2 weeks from having insurance when I landed in the hospital for a week's vacation with a major infection. I had thought the bill had been taken care of through an organization who works with low income people. I have not any statements from the hospital, have been there for tests, labs, etc. over the past two years. They have all my information, including work. So I haven't been avoiding them. I received a couple of small bills last year and paid them.
Registration called me yesterday to confirm everything for surgery and said I had quite the balance. Still convinced the bill had been taken care of, I contacted billing, who sent me to financial services. This woman is tough, not very friendly (not rude either). I have learned and confirmed the debt was in fact not covered, and now owe a balance in excess of 11k. I was denied assistance because they said I made too much money (then it was 13.00 an hr. Now it's 14.75.). I make more now, not much, but still. I offered to a payment plan of 150.00 per month and she all but said no and basically I got cornered into 256 a month, which I'm still not sure I can pull off. That's over half of a take home check.
She's hinting at not allowing my surgery to go through. Again, it's covered by my insurance, has been approved and they've acknowledged so. However, I feel she's dancing me around the flag pole with "I have to present this to my supervisor, and he's taken it to the director". Oddly enough, she was much chipper with that message.
The surgeon's office is in a thither about it. They said they've never heard of such a thing, it's been approved, etc. They're supposed to call me back in the morning.
Can they just prevent the surgical procedure??
That's my question. Thanks.