Scheduling surgery with Dr. Kemmeter
Hi, Everyone,
I'm wondering if anyone has advice. I have just completed my 6-month supervised diet to meet the BCBS requirements. My PCP has sent her notes to Dr. Kemmeter's office. I have called three times to set up the next step. First, Nettie told me the notes would have to be reviewed by the practice internist and that they would call me. No call came. Now, a month later, I've called twice, leaving a message with Nettie's voice mail. I am anxious to get the ball rolling but I'm getting nowhere fast. Advice? Thanks so much!
I'm wondering if anyone has advice. I have just completed my 6-month supervised diet to meet the BCBS requirements. My PCP has sent her notes to Dr. Kemmeter's office. I have called three times to set up the next step. First, Nettie told me the notes would have to be reviewed by the practice internist and that they would call me. No call came. Now, a month later, I've called twice, leaving a message with Nettie's voice mail. I am anxious to get the ball rolling but I'm getting nowhere fast. Advice? Thanks so much!
I guess the problem is that I can't get a response from Nettie. Dr. Kemmeter gave me direction when I saw him. I followed those instructions and when I talked to Nettie she basically blew me off and said she didn't know why Dr. Kemmeter would say those things. If it takes three months, then it takes three months, but I expect the courtesy of a response to my inquiry.
I'm totally agree that you deserve the courtesy of a reply....gosh that doesn't sound like their office staff. He told me it would take 2-3 months after I completed all my testing, ect. and that was in early June, and my surgery was August 17th, so he was pretty much spot on. He's the greatest guy in the world, and I so admire him. He has given me a new life and a very healthy one. I don't remember anyone by the name of Nettie. If you feel you are being ignored you should contact the practice manager.....check their website for her name.
Good luck to you .....hope to hear soon that you have your surgery date.
Happy Thanksgiving,
Pat R.
Good luck to you .....hope to hear soon that you have your surgery date.
Happy Thanksgiving,
Pat R.
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