Losing my patience with the waiting

Hi, I just felt the need to vent a little. My approval process is taking forever!! The doctor's office sent the information to BCBS for pre-determination. BCBS sent a letter dated 4/30/04 asking for more information. I promptly got the stuff faxed from my previous PCP (I moved) as well as more info from my current PCP. Since then, my surgeon's office has sat on the paperwork. Last Thursday I called BCBS and they still hadn't received anything, so I wrote another personal letter to include with this packet of info, which I then took to my surgeon's office. When I asked about the status of my paperwork, all they could say is it isn't completed yet, but should be completed some time this week. I know my surgeon is getting really busy lately, but I gotta get a move on! My gallbladder absolutely has to come out soon! (Although I must say it is keeping me on quite a low-fat diet!) Anyway, I've been working on this approval since November, and my patience is running thin! Amy

Isn't your surgeons office fairly new to all of this? They might just not have the procedure of what happens when down. I would keep on them if I were you. Good luck!!! Theresa

Hi Theresa, Yes, they are fairly new. Plus, I think they are being fairly bombarded right now with new patients. I try to restrain myself and only call once a week, since I don't want to seem like I'm pestering them - even though I'd really like to call every day! Thanks again, Amy

Amy, I think Theresa hit the nail on the head. Things all come in their due time however waiting does SUCK! Goodluck, Casey

Hi Amy Hang in there girlfriend. Take Theresa's advice and keep on them. Become such a nuisance and be firm about the process and how long you have been waiting. I feel for you. Waiting is the worst part of all this. Give me a call sometime. Would love to talk to you. Nan

You are so right - waiting is terrible! It's driving me to distraction. Not only am I going to have to have my gallbladder removed, I'm going to have to have an ulcer repaired I'll give you a call sometime - can't wait to hear to "gory" details! Amy