Time it takes to get approved for RNY with Tufts

Sue M.
on 10/1/08 3:10 am - Nantucket, MA
6 months, 1 week and COUNTING! - and don't call customer service to check your status.  THEY DON"T KNOW!

On the bright side, 3 cheers for Renee at Newton Wellesley.  she's been friendly and super responsive!
Read my blog, BARIATHLETE   I run because I can.

First 5K race October 4, 2009   (34.59)  PR 5/22/11 (27:26)
First 5 Mile: January 1, 2011 (50:30)
First 10K: July 4, 2010 (1:03.26) New PR 4/10/11 (1:01.14)
First 10 Mile: April 11, 2010  (1:46.15)
First 1/2 marathon: June 13, 2010 (2:22.21)  PR: 5/1/11 (2:17.30)
First Marathon: October 16, 2011: 5:47:20

Goofy Challenge: January 7-8, 2012
If you think you can, you can.  If you think you can't, you're right. - Mary Kay Ash
NeedhamGal
on 10/1/08 3:31 am - MA
Hi....Mine took a while because I was a conversion from the band to RNY.  THey wanted a secondary letter of medical necessity and the doc took a while to write. Once it was sent in...the approval was in 2-3 days.
Did you know you can sign up for Self Help on Tufts?  I did and you can track the progress of the approval.  I could see when the request for insurance was pended, and the doc office did call me before the screens were updated..I knew they were doing something for the referral request changed from a single line item to 3 line items-two for the doc and one for the hospital.
I think I must have checked that website 100 times while I waited the 3 weeks for the doc to write that extra letter.
Give it a try....helps pass the time.

Joan
Sue M.
on 10/1/08 6:19 am - Nantucket, MA
Joan,
Thanks for the tip, I might do that, though my surgeon's office assured me it usually takes about a week and it has been exactly that today, so I have time before I get too spastic.  :)

Sue
Read my blog, BARIATHLETE   I run because I can.

First 5K race October 4, 2009   (34.59)  PR 5/22/11 (27:26)
First 5 Mile: January 1, 2011 (50:30)
First 10K: July 4, 2010 (1:03.26) New PR 4/10/11 (1:01.14)
First 10 Mile: April 11, 2010  (1:46.15)
First 1/2 marathon: June 13, 2010 (2:22.21)  PR: 5/1/11 (2:17.30)
First Marathon: October 16, 2011: 5:47:20

Goofy Challenge: January 7-8, 2012
If you think you can, you can.  If you think you can't, you're right. - Mary Kay Ash
Linda O.
on 10/23/08 4:11 am - Medford, MA
I was very lucky with Tufts Health Plan, I too right now have a band that I have had nothing but problems with (4 years out). My stomach slipped through , have terrible reflux.  I am having revision to RNY on Nov 19th at Tufts Medical . I am very excited. I understnd that the procedure is more delicate and different people recover differently as well. Since this is all new to me. Do you mind if I ask how you have done, and why did you have the revision. I'd appreciate it.

Best,
Linda
jereyes
on 10/2/08 7:47 am - Tyngsboro, MA
Insurance companies have 30 business days to either approve or deny.  My insurance took their full 30 business days.  It was worth the weight I was approved on my first try.  I had a difficult insurance company at the time.  I know it is hard to be patient and wait but try, try to keep yourself busy.  I know it is easier sais than done.
nani71
on 10/2/08 10:42 am - MA
i had my RNY at NWH  i love everybody there.  Renee is awesome!  everyone there are great.
stellalukin
on 10/6/08 6:45 am - Cambridge, MA
Keep bugging them! I was told I'd have to wait a long time, and I ended up getting an approval within 48 hours.
"Another day.  Another chance to feel healthy."  
 
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