OT - Anyone else having problem getting their BodyBugg from 24 Fitness?

I broke down and bought a BodyBugg last week from the 24 Hour Fitness website.  I was a little hesistant speding so much money, but I've heard so many good things about it and plus it was on sale.  Well, I paid extra to have it shipped 2nd Day Air and it arrived on Friday....half arrived on Friday.  The watch came, but no BodyBugg :( :(  What really concerns me is that the 24 Hour Fitness website says they were both shipped.  To make a LONG story short, I have called them several times and e-mailed them and I have gotten nowhere!!!  HELP!!!!  Anyone else having this problem??? 

Barbara H. ordered one last week.  I wonder if she got hers.

THEY ARE PROBABLY TRYING TO RIP YOU OFF OR JUST MADE A MISTAKE BUT THOSE MISTAKES TAKE SO LONG TO FIX SOME TIMES, I WISH YOU LUCH AND I HOPE THEY GET YOUR BODY BUGG TO YOU SOON. GOOD LUCK.

OMG, That sounds just like what I am going through.  I received mine on Fri. also and only the watch, website says both shipped.  The packing slip says only the watch though.  I have gotten the run around with every phone number and emailed 3 times with no response.   I am thinking about disputing the charges on my credit card, but not sure how to do that.  Then I will just get mine in Denver when I am down there next weekend.  Let me know if you get any answers! Chrissy

Hi Chrissy,  Yep, mine is the SAME EXACT SCENERIO!  The last time I called the 800 number they said that the "My Store" will only respond to e-mails and it can take up to 5 days for them to get back to you....WHAT?????...UGH!!!!  Anyway, one of the several times I called the 800 number I did get a number for Apex  Customer Service and Technical Support??  The Apex customer service person that I talked to was half decent and said she is getting bombarded with phone calls about "My Store" not responding to people.  She sent them an e-mail on my behalf to call me...but, I haven't heard anything and that was several hours ago.  All I want to know if that my BodyBugg is coming some day or is this a scam.  I've sent them a few e-mails and my last said that if I didn't hear from them soon, that I was going to place a stop payment on my credit card.  My husband wants me to stop payment...I told him that I will give them one more day.   BTW - the way that I am going to stop payment is through my credit card's website, I select the transaction and then select dispute item. I'll keep you posted on what I hear. Karen

Karen, This is the reply that I just received a few minutes ago: We apologize for the recent issues you experienced with your on line order. We have experienced technical difficulties associated with the recent relocation of our warehouse. Your bodybugg is currently being processed and will ship today Mon 2/18 2nd day air. Again, please accept our apologies for the issue and delay.   Sooooo, hopefully I will get it in a few days.  I have only heard great things about the body bugg so I still want to give it a try.  Hopefully they will get there @#it together! Chrissy

Hi Chrissy, WHEW...I just received a similar e-mail stating mine will be shipped out tomorrow by 2nd day air.  I can't wait to get mine :) :)  All us BodyBuggers need to stay in touch to see how each other is doing. Karen

Well I hope they arrive soon.  I sent them an email cxl the order but if its a true response I still want it just was getting really concerned.

Karen, Have you received an email with the tracking number yet?  I haven't and wonder if they really will ship them out today or yesterday??? Chrissy

Hi Chrissy, I haven't heard a thing since yesterday, how about you?   Thanks, Karen