Insurance precert?
That just means they're checking to make sure you'll be covered for whatever stage of the process you're at.
I was precertified at the beginning of my process. That allowed me to have initial blood work done and see the psychiatrist and nutritionist. I just got additional precertification for surgery, so now I know my insurance will cover it.
Sometimes insurance companies won't pay for certain appointments if you haven't gotten pre-approval.
Kathy