CRS

I havent been on here much the last few days and i apologize i miss everyone.

I am having issues at work i cannot remeber anything,its horrible and beleive you get that one customer who doesnt understand you are new....

I am afraid i am going to have to ask them to put me anywhere other than a cashier because i cant remember how to load a card and etc..

It didnt help i was by myself for the first time on a rainy Saturday...I was hoorified and i am afraid to go back today..

Any tips please..
huggs and miss all of you

hey sis be your own loving self and everything will be ok. just remember everyone is new at one time or another and you at one time was that irate customer and just smile it is contagious and at quitting time you are no longer an employee but a mother wife and the best sister anyone could have. love ya

Dont be so hard on yourself, it will get better each day.  Please don't be afraid to ask for help as most people are happy to help you, it makes them feel important.  I agree, just smile and explain you are new, most people accept that and go on about their lives.  Occassionally you will have that person who is never gonna be happy and if it wasn't because you are new and learinging it would be something else, smile at them and go on about your day.  Kill them with kindness. 

I play a game with myself in the drive-thru, I try to get 100% of my customers to smile back at me, it didn't take me very long before I seen a pattern , its the same people who are miserable and complain daily so it becomes easier to accept that its not personal.  Hang in there and keep your chin up.

Jeannie

Just remember that 99% of customers are asshats...and if you can get them to smile, even ONCE, you win.

I saw your message, btw. You should give me a call sometime and we'll get together.  I'm not working right now, but with the kiddos a weekend day might be easier, or early in the day during the week.  My cell number is 812-216-9369   

Thank you all
Today was better alot slower and it gave me time to focus....
I always smile and joke thats just me and today the same boy was in the store and he came looking for me all 3 times..
So i maybe okay but it is frustrating not being able to remember anything you were showed the day before..
But again thanks