I'm not sure who to call

I saw my Psychologist 4 weeks ago.  She has still not gotten my report in as far as I know.  She had planned on phoning in my "verbal okay" last Thursday and said that she'd call me and let me know what's going on.  I still haven't heard from her even though I called her today and left a message.  She ended up being out of the office last Thursday (and was already out Wed. and Fri. last week).  I called her a couple of times before this, but she never returned my call until last Mon. when she had something to report.....supposedly.  I'm sure she would've called me today if she had called it in.   I have MPlan insurance which is running out the end of Dec.  I want to go to a certain surgeon since I had a VBG 10 years ago with this surgeon......I don't know how his schedule is. I am going through Clarian Bariatric Center and had to do the 6 month program because of our insurance.  The main question I have is:  does anyone know who to call to get this going a little quicker, if possible?  I don't even really know who the Psychologist turns the report into.....is it MPlan or someone else?  Everyone in this 6 month program we go through works with MPlan on the bariatric surgeries.  We had to go to a 12 week therapy group and there were 13 people in our group.....all going through MPlan and all trying to get it done before it runs out. Any help would be appreciated......thanks!! Candy

Know nothing about Mplan but I would check with whoever is the scheduler at your doctor's office.  She/he is certainly used to working with the different psychologists and insurance companies and should certainly be able to tell you what to do.

I called my Psychologist again today and found out that she's been out of the office since last Wed.  She was supposed to have been out Wed. & Fri., but call my 'okay' in last Thurs.  Come to find out she had a family emergency and is going to be out of the office all week this week too, except for Fri. morning until noon. 

I did call the surgeon's office today.  Nicole told me that I should go in there and sit until she gave me the report.  I really doubt that she has it written up yet and she's only in the office Fri. morning to see patients and won't have time to write it up then.  Nicole is supposed to call them tomorrow, but I don't know if it'll do any good.  I called the insurance co. today and they don't have the referral yet.  If I don't find out anything by Fri. I will call the office and see if they can remind her to call in the 'okay' before she leaves....but if she can't get it written up in a few days, she won't call in the referral.   I live in Kokomo and they're in Indy, so I can't see driving down there and sit there for hours and she won't even have it done.   We're losing MPlan at the end of the year.....the rate that she is going there is going to be alot of us that will not make the deadline if she doesn't get this stuff done soon.  Dr. Huse is scheduling for Dec. now and she said I had to get it in by the end of Nov.  My surgery is a revision from the VBG I had 10 yrs. ago and that's the surgeon I had then. Thanks for your information.  I just hope something will be done....and soon.   Candy